Past results and lost certificates
If you no longer hold your original certificate(s) or if you need us to confirm your results to a university or employer, or need to amend your personal details, you can make an application by following the steps below.
We are unable to provide results over the telephone or via email due to the Data Protection Act (1998) and security reasons.
We do not hold past exam results for all of the exam boards. If you are not sure which exam board you took your exams with, you could contact the school or college where you took your exams or contact an old school friend to ask if they still have their original certificates, which will show the name of the exam board. For more information please see our who holds your records pages.
It takes an average of 28 working days to process your application. We do not offer a fast track service and all applications are processed in strict date order. We receive a high volume of applications and we advise you to apply at least eight weeks in advance of the date that you need your results. Applications will be kept for six months.
If we hold your results, we are able to provide two types of document:
- Certified Statement of Results – used to replace a lost certificate
- Confirmation letter to a third party – eg universities or employers
We are unable to confirm if we hold your results without conducting a full search. The fee for this service is £37 and is non-refundable.
Read the Frequently asked questions.
To make an application:
1. Download and complete an application form
You’ll need to download and complete one of the following application forms.
Ensure that you read the declaration on the first page of the application form, sign this by ticking the confirmation box electronically or by hand, and submit this to us with your completed application form. We are unable to process your application form without this.
- Application form for general qualifications (Use the Guidance notes to help you)
- Application form for Access to Higher Education qualifications
Ensure you send copies (we will not be responsible for any originals) of the required documentation as stated within the application form. We need this to be able to search for your results and produce the relevant documentation.
We do not take payment directly from you. The application fee needs to be paid through a bank transfer either through your online/telephone banking or in your bank’s local branch. See How to pay. If you're paying from abroad, you'll need to use our International Bank Transfer reference when making your payment: IBAN: GB18NWBK60095026165570
We do ask you to list your payment details on the application form to help us identify when we have received your payment. We cannot begin to process your application until your payment has been received.
4. Send us the documents
Send your completed application form and all relevant documentation to:
or attach them to an email to email@example.com.
Amendments to an original certificate
If your personal information (eg name or date of birth) is incorrect on your certificate, you’ll need to request an amendment.
We can only amend personal details based on your birth certificate. We are unable to amend name changes made by deed poll after the closing date for entries in the year the exam is taken. For further information please refer to www.deedpoll.org.uk. This excludes transgender cases.
- your original certificate
- a copy of your birth certificate
- a covering letter specifying the amendments
Please send the documents above to:
M15 6EX .
We provide a verification service for certificates issued by our predecessor boards to a third party (eg employers and universities).