Update 14 July 2016: this issue has now been resolved.
We’re sorry to say that we're currently experiencing some technical issues when sending and responding to emails.
You can still send emails as usual, but please be aware that there may be a delay before we get back to you.
We’re working hard to resolve the issue as soon as possible and we're sorry for any inconvenience this may cause in the meantime. We’ll keep you posted on our progress.