Unit Award Scheme

120141 HOUSING MANAGEMENT SKILLS DEVELOPMENT PROGRAMME

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	the legislation applicable to housing management	Summary sheet
2	the documents required for move in, occupancy management and move out	Summary sheet
3	at least two different types of occupancy agreements and good practice in completing viewings and sign-ups	Summary sheet
4	how occupancy and service charges are set and collected	Summary sheet
5	at least two applicable welfare benefits and how they are affected by a change in circumstance	Summary sheet
6	how to respond to arrears in occupancy and/or service charges	Summary sheet
7	how to identify, categorise and report different types of repairs	Summary sheet
8	organisational procedures for engaging external contractors to conduct repairs and maintenance	Summary sheet
9	how to conduct housekeeping inspections	Summary sheet
10	how to respond to different types of occupancy agreement breach	Summary sheet
11	good practice in preparing warnings and notices	Summary sheet
12	managing planned and unplanned moves	Summary sheet
13	managing void properties and preparation for re-letting.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 15 December 2023Level - Level Two