Results day for parents
We understand the pressure of results day and know you want to do the best to help your child. Here you can find out what to expect on the day.
If you have any questions about your child's actual results, please speak to their school or college. We cannot give out results over the phone nor discuss your child's marks with you.
All students need to collect their results from their school or college on results day.
- See when results days are for summer 2016. Students receive their results from all exam boards on the same day.
- Schools/colleges will advise how and what time results can be collected.
- If your child is unable to collect their results on results day, please make alternative arrangements with the school/college ahead of results day.
- Home-schoolers or private candidates should speak to the school/college where they sat their exams to find out about results day arrangements.
Your child may have sat exams with different exam boards, so the results can be given on one provisional results slip, or come as a set of slips from each exam board.
Please note that results are provisional in case they change; for example, a grade could go up or down if an exam paper is reviewed.
Our video explains how grade boundaries are set, which is known as 'awarding'.
Our Post-results services pages detail what is available. We have priority post-results services available for A-level students whose university places could be affected by their provisional results.
If you would like your child's paper to be reviewed, please discuss this with their school/college. They will be able to advise you on what is best and request this service on your child's behalf. You are unable to request this service directly, even if you disagree with the teacher or the school is closed.
If you are the parent of a home-schooler or are a private candidate, the school/college can apply for these services on your behalf. Otherwise, email us at firstname.lastname@example.org
For more information about re-sitting exams, see our information on what to do if you are unhappy with your results
University applications and admissions
We send all A-level results directly to UCAS as it manages university admissions. If you have any questions about your child's university application, please contact UCAS directly.
You can call UCAS on 0371 468 0468. Lines are open from 07:00 – 19:00 on results day.
Some universities may hold conditional offers until they have the outcome of the post-results service.
Who else can help
Teachers and exams officers at your child's school/college are best placed to provide advice, support and additional information about future options.
You can also contact the Exam Results Helpline on 0808 100 8000. The helpline is open from 08:00 – 20:00 on results days. Alternatively, visit the National Careers Service website.
We send certificates about three months after results day to the schools/colleges where the exams were sat. Schools/colleges can only keep certificates for a limited time and any unclaimed certificates are likely to be destroyed after a year. There are fees and processes for replacements. You can read more about this on our certificates page