Jan E Smith

Jan is an experienced Non-Executive Director having served on a number of   Boards in both the private, public and charity sectors over the last twenty years. In all her NED roles she has either established, chaired or been a member of both Audit and Risk and Remuneration and Nominations Committees. Through her background, she has a broad appreciation of financial information, a keen awareness of strategic and operational risks and a good understanding of the issues that are pertinent.

She has held NED positions that include The Royal Mint, The Land Registry, Council for Licensed Conveyancers, Colchester Hospital University NHS Trust, and Vice Chair and Senior Independent Director at Saffron Building Society and Holmesdale Building Society. She is currently a NED at Which? Financial Services Limited where she chairs the Risk Audit and Compliance Committee and is also a member of the Which? Group Audit and Risk Committee.

Jan was Managing Director of The Virtual Company Limited which she established in 1998 and closed in 2015. She specialised in strategy development, marketing, communications and customer experience. Her work included Interim Marketing and Communications Director at The Scouts Association, Strategic Advisor to the President of Rosgosstrakh in Moscow, the largest Russian insurance company, Strategic Consultant to Whitbread plc and Interim Marketing and Sales Director for the Open University.

Prior to setting up her own company, Jan held positions as Group Strategic Director of RAC plc, Sales and Marketing Director of Mazda Cars (UK) Limited, Director of Retail Marketing at TSB Bank plc and launch Marketing Director for First Direct.