Check, change or withdraw entries

Find out how to check entries, change or withdraw entries and make final checks ahead of results day.

Check entries

Whether you submitted your entries through EDI or Centre Services, you can view and check them on Centre Services

You can also:

  • see the total number of students entered for each entry code
  • print or save lists of all students and their entries for a series, subject, option, component
  • print attendance records
  • print or save any entry query reports and check your entry and amendment submissions.

Entry amendments

An entry amendment is any change, addition or withdrawal to entries once an entry file has been submitted for an exam series.

The following are all examples of entry amendments:

  • adding additional entries for a student
  • entering a student that you missed from the entry file
  • changing the tier or option a student is entered for
  • withdrawing a student
  • changing a student’s personal details (eg date or birth or the spelling of a surname).

Entry amendments should be made in the same way you sent your original entry file to us – either Centre Services or via EDI.

You must use the prefix A (amendment) instead of E (entry). Centre Services will default to this automatically when you press the submit button. Your MIS (Management Information System) should default to an A automatically but please check before you send anything to us.

If a new student or entry is added after the original entry file has been sent, it is classed as an amendment and needs an amendment file to be sent.

How to make entry amendments on Centre Services

To make changes to entries in Centre Services, you'll need to:

  1. Log in to Centre Services
  2. Go to the Pre-entries tab in the menu.
  3. Then Entries > Entry submissions.

Add a new student

  1. Select Create new candidate.
  2. Add the personal details of the student you want to add.
  3. Add the award details.
  4. Select Add row each time you need to enter a new award for that student.

Change a student’s personal details

  1. Under Maintain candidate entry, enter the series year and code.
  2. Select Search.
  3. Find the student in the search results table at the bottom of the page.
  4. Select Edit in the action column.
  5. Amend the information you want to change.

Add extra components for a student with an existing entry

  1. Under Maintain candidate entry, enter the series year and code.
  2. Select Search.
  3. Find the student in the search results table at the bottom of the page.
  4. Select Edit in the action column.
  5. Select Add row each time you need to enter a new component for that student.

Change the tier or option a student is entered for

To amend any entries with tiers or multiple options, you’ll need to withdraw the incorrect entry tier/option as well as enter the correct tier/option.

Withdraw an entry

To withdraw a student, you'll need to use the same method that you used to make the entry – either EDI or Centre Services.

We'll only refund your entry fee up to a certain date.

How to withdraw an entry on Centre Services

  1. Log in to Centre Services
  2. Go to the Pre-entries tab in the menu.
  3. Then Entries > Entry submissions.
  4. Under Maintain candidate entry, enter the series year and code.
  5. Select Search.
  6. Find the student in the search results table at the bottom of the page.
  7. Select Edit in the action column.
  8. Select Withdraw in the action column next to the relevant component code .
  9. Select Yes when the confirmation window appears.

Final checks ahead of results day

We want to work with you to resolve any problems, to make sure every student gets their results on the day. Please check and fix the below up to 14 days before results day – we can't change or withdraw entries after then.

  • Deal with any warning reports we've sent you.
  • If you're a state-funded school or college in England, check that every student has a valid Unique Learner Number (ULN) – so we upload their results to their Personal Learning Record (PLR).
  • Check that every student has their own UCI number or they won't receive a grade.
  • On exam day, adding a student to the attendance register won't update their entry. You need to change their entry instead.
  • If a student sits an exam without an entry, make sure to submit an entry as soon as possible. Without an entry the student’s work will be marked but we will not be able to issue a result.
  • For Functional Skills and Applied Generals – make sure you've made a separate entry, using the appropriate entry code, for every assessment (each award, and each unit or option) that you want a result for. There are no resits for individual units, so make sure you've entered each student for all the units and the award code.