Unit Award Scheme

106976 PEER MENTORING INTRODUCTION TO SUPPORTING CLIENTS WITH COMPLEX NEEDS

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	identify and use at least three key elements of active listening skills, eg body posture, eye contact, tone and emotional congruency	Summary sheet
2	employ open questions, affirmations, reflections and summaries (OARS) in motivational interviewing	Summary sheet
3	describe the main symptoms and presentation of a chosen mental health condition, as well as at least two positive interventions	Student completed work
4	describe three things someone using a chosen substance can do to reduce the risk of harm to him/herself and others	Student completed work
acquired an understanding of
5	the key responsibilities of a Peer Mentor working with vulnerable adults with complex needs	Student completed work
6	at least three potential difficulties a Peer Mentor might encounter when working with vulnerable adults with multiple and complex needs and how these can be mitigated	Student completed work
7	the concept of dual diagnosis and possible challenges this might pose for Peer Mentors, other staff and services	Student completed work
8	at least three aspects of the Criminal Justice System, its key players and their main roles	Summary sheet
9	the principles of Housing Laws and how they apply to someone who is homeless	Summary sheet
10	personality disorders in relation to complex trauma and possible presentation of clients with these diagnoses	Summary sheet
11	how to de-escalate at least two difficult situations involving, for example, challenging behaviour	Summary sheet
12	at least three benefits of an assertive approach as a Peer Mentor	Student completed work
13	at least three different types of abuse in vulnerable adults and three signs that could indicate abuse is taking place.	Student completed work

All outcomes recorded on an AQA Summary Sheet

Approved 10 May 2017Level - Level One