Unit Award Scheme

110465 DELIVERING A TARGETED SERVICES TRAINING PROGRAMME

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	plan and prepare a workshop or training programme	Summary sheet
2	communicate to groups effectively on at least two occassions	Summary sheet
3	manage a group effectively on at least two occassions	Summary sheet
4	facilitate discussions, ensuring all participants are given the opportunity to contribute to the discussion	Summary sheet
5	evaluate own performance	Summary sheet
shown knowledge of
6	at least two attributes of a good facilitator, eg good communication, good summarising skills	Summary sheet
7	two different types of communication that can be used in a workshop, eg verbal and non-verbal	Summary sheet
8	why evaluation and feedback is important	Summary sheet
9	how aims, objectives and ground rules help manage a group effectively	Summary sheet
shown knowledge of
10	at least two ways to manage group conflict, eg agreeing ground rules in advance, staying calm	Summary sheet
11	how to deliver a session involving reflection and feedback	Summary sheet
12	three different learning styles, eg visual, auditory, kinaesthetic	Summary sheet
experienced
13	delivering training to a group	Summary sheet
14	working with people who have different learning styles	Summary sheet
15	using at least one evaluation technique.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 10 April 2018Level - Entry Level