Unit Award Scheme

120718 VOLUNTEERING IN A CHARITY SHOP

In successfully completing this unit, the Learner will have

Evidence needed

experienced

1volunteering in a charity shop for at least six hoursSummary sheet

demonstrated the ability to

2communicate and interact effectively with the other shop workersSummary sheet
3work tidily and safely to create a positive shop environmentSummary sheet
4provide good quality customer service, eg by being polite and helpful towards the customersSummary sheet
5restock the shelves and rails from the existing to the new supplySummary sheet
6tidy and organise the shelving and rails by hanging up the clothing onto the correct hangers and doing up fasteningsSummary sheet
7display the stock suitably on the shop floor, sorting the goods into order as specified by the supervisor, eg garments, bric-a-brac, booksSummary sheet

experienced

8creating a display to showcase specfic stockSummary sheet
9pricing the goods to be sold fairlySummary sheet
10serving the customers and recording sales, taking payments by card and cashSummary sheet
11summing up the takings and organising the float for the next shift.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 5 April 2024Level - Level One