Unit Award Scheme

121161 DIGITAL SKILLS: PROBLEM SOLVING IN THE WORKPLACE

In successfully completing this unit, the Learner will have

Evidence needed

shown knowledge of

1how key digital tools can improve their own and the organisation's productivitySummary sheet and/or student completed work

demonstrated the ability to

2use the company intranet to solve IT issues, eg log an IT service request Summary sheet
3use the company staff directory to identify colleagues who can help to solve a work-related problemSummary sheet
4use the internet to find information that can help solve a work-related problemSummary sheet
5use at least two types of appropriate software, eg Powerpoint or Excel to present requested information to colleagues Summary sheet
6use appropriate software, eg Excel, to manipulate and analyse at least two different sets of data to help solve problems at work. Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 26 March 2024Level - Level One