Teamwork

Teamwork is the process of working collaboratively with a group of three or more people in order to achieve a goal.

Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work together. Teamwork requires people to cooperate, using their individual skills and providing constructive feedback.

Teamwork standards

Evidence must demonstrate the learner can:

TW1

Plan the work with others

1.1 Agree realistic objectives for working together and what needs to be done in order to achieve them

1.2 Share relevant information to help agree team roles and responsibilities

1.3 Agree suitable working arrangements with other team members

TW2

Develop and maintain co-operative ways of working towards your agreed objectives checking progress on the way.

2.1 Organise and complete own tasks efficiently to meet responsibilities

2.2 Seek effective ways to develop cooperation such as ways to resolve conflict and maintain open communication

2.3 Share accurate information on progress and agree changes where necessary to achieve objectives

TW3

Review working with others and agree ways of improving collaborative work in the future

3.1 Agree the extent to which working with others has been successful and objectives have been met

3.2 Identify factors, including their own role, in influencing the outcome

3.3 Provide details of how they could improve working with others in the future, including interpersonal skills

A group/team is defined as three or more people (e.g. peer, co-working) who are working towards shared objectives. It is not acceptable for tutors/assessors to be part of the team. The nature of the team working should reflect the sector in which the qualification sits, eg engineering, business or IT.

Required evidence

Learner Guidance

Meeting the standard will confirm that the learner has:

  • demonstrated the ability to work co-operatively with others.
  • bee clear about the objectives the team or group is working towards and their own responsibilities
  • planned and carried out the work supporting others, reviewing outcomes and suggesting ways of improving work with others.

Activities must always be contextualised within the core subject content, and should not be simulated

TW1

As part of the initial team planning meeting the learner should:

  • offer suggestions and listen to others to agree realistic objectives, prioritise tasks and identify resources and timescales.
  • be clear about their own responsibilities and the areas of work for which they are answerable to others.
  • produce a plan showing what needs to be done by the team clarifying own responsibilities and arrangements for working with others in the team.

TW2

Learners should take responsibility for:

  • organising their own work to meet the agreed deadlines.
  • use correct and appropriate techniques and approaches when carrying out tasks.
  • actively look for ways to develop and support co-operative working, including helping to deal with conflict and taking a lead role in anticipating the needs of others.
  • considering the rights and feeling of others.
  • ensuring at least one team progress meeting should be held before the final review meeting.

TW3

During the team review meeting learners should:

  • provide information about their own contribution to the work of the team i.e. what did they do and how did they interact with other members of the group.
  • explain how improved inter-personal skills could contribute to more effective collaboration in the future (e.g. 'I should listen more carefully when negotiating activities/tasks').
  • identify improvements they could make in managing tasks (e.g. 'I could have been better organised with notes at team meetings').

Tutor Guidance

  • Tutors are encourages to support evidence process by completing a witness statement.