3.2 Managers, leadership and decision making

Understanding management, leadership and decision making

Content	Additional information
What managers do	The role of managers should include: setting objectives analysing leading making decisions reviewing.
Types of management and leadership styles and influences on these	Theories of management and leadership styles should include the Tannenbaum Schmidt continuum the Blake Mouton grid.
The effectiveness of different styles of management and leadership

Content	Additional information
The value of decision making based on data (scientific decision making) and on intuition	Scientific decision making should include understanding and interpreting decision trees and calculating expected value and net gains. Decision making to include an understanding of: risks rewards uncertainty opportunity cost.
The use and value of decision trees in decision making
Influences on decision making	Influences on decision making to include: mission objectives ethics the external environment including competition resource constraints.

Content

Additional information

The value of decision making based on data (scientific decision making) and on intuition

Scientific decision making should include understanding and interpreting decision trees and calculating expected value and net gains.

Decision making to include an understanding of:

The use and value of decision trees in decision making

Influences on decision making

Influences on decision making to include:

Content	Additional information
The need to consider stakeholder needs when making decisions	Stakeholder mapping: stakeholder power and interest
Stakeholder needs and the possible overlap and conflict of these needs
Influences on the relationship with stakeholders
How to manage the relationship with different stakeholders	Managing the relationship with different stakeholders includes communication and consultation.