3.2 Managers, leadership and decision making
Understanding management, leadership and decision making
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Additional information |
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What managers do |
The role of managers should include:
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Types of management and leadership styles and influences on these |
Theories of management and leadership styles should include
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The effectiveness of different styles of management and leadership |
Understanding management decision making
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Additional information |
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The value of decision making based on data (scientific decision making) and on intuition |
Scientific decision making should include understanding and interpreting decision trees and calculating expected value and net gains. Decision making to include an understanding of:
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The use and value of decision trees in decision making |
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Influences on decision making |
Influences on decision making to include:
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Understanding the role and importance of stakeholders
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Additional information |
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The need to consider stakeholder needs when making decisions |
Stakeholder mapping: stakeholder power and interest |
Stakeholder needs and the possible overlap and conflict of these needs |
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Influences on the relationship with stakeholders |
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How to manage the relationship with different stakeholders |
Managing the relationship with different stakeholders includes communication and consultation. |