117825

WORKING AS AN ADMINISTRATION ASSISTANT

Level: Entry Level

In successfully completing this unit, the learner will haveEvidence needed

shown knowledge of

1. how to set up the office at the beginning and end of the day

Summary sheet and/or student completed work

2. how to use and manage an email system effectively, eg creating drafts, copying relevant people in on replies, using the 'reply all' function, setting out of office replies

Summary sheet and/or student completed work

3. how to scan and file documents

Summary sheet and/or student completed work

4. how to use the printer and copier

Summary sheet and/or student completed work

5. how to work in a paperless office environment

Summary sheet and/or student completed work

6. how and when to use the paper shredder

Summary sheet and/or student completed work

7. their responsibility in maintaining the fire register for both staff and visitors

Summary sheet and/or student completed work

8. what confidentiality is and how it applies to this role

Summary sheet and/or student completed work

9. what GDPR is and how it applies to this role

Summary sheet and/or student completed work

10. how to behave in an open plan office environment

Summary sheet and/or student completed work

11. the main health and safety hazards in an office environment

Summary sheet and/or student completed work

12. how stationery and printer ink are ordered and who is responsible for this

Summary sheet and/or student completed work

13. how data is collated, stored and reported

Summary sheet and/or student completed work

experienced

14. making drinks for staff and visitors.

Summary sheet

Approved 07 Sep 2022

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