Post-results services

If you're unhappy about an exam result, you can ask us for a clerical re-check or review of marking ('reviews of results'), or we can send you the marked paper ('access to scripts').

What’s available

  1. If the student has a university place pending, we advise that you request a priority review of marking (summer series only).
  2. If the student doesn’t have a university place pending, you can request a:
    1. priority copy of the marked paper to decide if you want a clerical re-check or review of marking
    2. clerical re-check for an individual student or a whole class
    3. review of marking
    4. moderation review for controlled assessment or coursework in a whole subject.

You’ll receive a copy of the reviewed script with a review of marking as part of the service, there is no charge for this.

If you’re not planning a clerical re-check, review of marking or appeal, you can also ask us to send you an original marked paper to support teaching and learning.

We’ve created a quick guide of the information above, to help you decide which post-results service is right for you. JCQ’s post-results services page also has further information on what's available.

For Post-results services fees see our Autumn 2021 fees document.

If you're a private candidate we recommend you speak to the exams officer at your school/college in the first instance. See our private candidate page for more information.

Service request deadlines

Exam series

No grade protection with review of marking

Grade protection does not apply to any of our post-review services that include a review of marking. This means that students’ marks and subject grades may be lowered, confirmed or raised as a result. This does not apply to moderation reviews. You must seek students’ consent before submitting a request.