Clerical re-check (service 1)

Usual post-results services are not available for summer 2020 series

We've suspended our usual post-results services for the summer 2020 exams series as exams didn't take place. Post-results services do not apply to centre-assessed grades or rankings. Learn more about results day for the summer 2020 series.

A clerical re-check of a marked paper will make sure that:

  • we marked all the pages
  • we counted all the marks
  • the result matches the marks on the paper.

Your grade can go down as well as up.

Fees

  • £8.05 per unit/component for GCSE, AQA Certificates (except Level 3), ELC, FCSE, Functional Skills, FSMQ foundation and higher, Level 1 and Level 2 projects.
  • £16.10 per unit/component for AS, A-level, Level 3 Tech-level qualifications, FSMQ advanced level, Level 3 Extended project and AQA Certificate Level 3 Applied General qualifications.
  • £14.35 additional fee if you request a copy of the checked paper.

If the overall subject grade changes, we don't charge for it – or any of the units, if it's modular.

If the overall subject award grade stays the same – or the student doesn't aggregate (process of combining the marks or other units of credit awarded through an assessment scheme) – and the qualification is modular:

  • we don't charge if a unit grade changes as a result of a review.
  • if two units are reviewed, and only one unit grade changes, we'll still charge for the unit where the grade didn't change.

Make a request

You can only request a clerical re-check once for each paper.

  1. Fill in the student written consent form from JCQ's post-results services page, and keep it for six months after the outcome of the enquiry or subsequent appeal.
  2. Log in to e-AQA and select 'Post-results services'.
  3. Select 'Service 1'.
  4. If you want a copy of the checked paper, select 'Copy required' on the submission screen.

If you forget to request a copy, you can't go back and add this to your original order in e-AQA. Instead, you’ll need to fill in our late request for a copy of a reviewed script form on e-AQA (under Secure Key Materials > Admin).

How long it takes

A clerical re-check takes up to 10 calendar days.

What happens next

We’ll email your school/college's exams officer when your clerical re-check outcome is available on e-AQA.

If there has been a mark change on one or more of the questions on a checked paper, you will receive a copy of the paper (to comply with the new Ofqual requirements to automatically provide the reasons for review of marking decisions) and a letter outlining mark change reasons. For the November 2019 exam series, these will be sent by post to schools and colleges.