Exams officer services

Find out about the support you can get from us as an exams officer.

Online resources and updates

You can view the latest resources and information on our online channels.

Get access to key resources and services for your centre.
Use our ERA tools to see how your school and learners have performed.
Join our Facebook page for exams officers and stay in the know.

Training videos

Take a look at our online training videos for exams officers. They cover a range of topics, such as entries and results, that you may find useful.

View all our training videos for exams officers on YouTube

Training for new exams officers

Our face-to-face training is ideal for new exams officers. The sessions are a full day and include:

  • the exams cycle, from entries to post-results
  • Joint Council for Qualifications (JCQ) guides and regulations
  • being prepared for a JCQ exam period inspection
  • advice and support from an experienced exams officer.

National Exams Officer Conferences 2024

The Exams Office logo

These events focus on preparing exams officers for the summer series and beyond. You'll find us at all six conferences that are taking place across England in early 2024.

Information for exams officers

Find answers to your questions on entries, exams, results, non-exam assessments (NEA) and more.

Cyber attacks

If you suspect that your school or centre has been the victim of a cyber attack, it’s really important that you contact us as soon as possible. This way we can take action to make sure that any confidential material is kept secure.

Connect with us

Contact us

Speak to our Exams Officer Services team from 8am to 5pm, Monday to Friday.

Email: eos@aqa.org.uk

Telephone: 0800 197 7162
(+44 161 696 5995 from outside the UK)

Our UK office

Lynton House
7-12 Tavistock Square