Warning reports
What to do if you receive a certification warning report after you've submitted your entries to us.
If you receive a warning report from us, you must take action as soon as possible to resolve the entry problem it shows. If you don't, students will not get their grades on results day, and UCAS will receive the grades late.
The types of warning are:
- Unsubstantiated entry
- Potential award
If you receive a warning report where a transfer of credit has been accepted, please ignore it.
1. Unsubstantiated entry report
We send this report when a student is entered for the subject award, but has missing unit entries.
What to do
Try one of these options:
- Submit entries for the missing units.
- Check that you've entered the correct subject award code. If not, make an entry for the correct code, and withdraw the entry with the incorrect code.
- Check whether the student has two Unique Candidate Identifiers (UCI). If so, we won't have linked their units: fill in a UCI merge request form, available in the Secure Key Materials area of Centre Services.
Allow two to three days for your changes to show up on Centre Services. It might take a little longer during the summer series.
2. Potential award report
We send this report when a student has enough unit entries to gain an award, but no entry exists for the subject award.
What to do
Either:
- Enter the subject award code in the entry.
- For GCSE, withdraw the unit entries you have made.
Allow two to three days for your changes to show up on Centre Services. It might take a little longer during the larger series.
You might get this report because students are taking additional GCSE units that happen to combine into a different award in the same subject area. Make sure you decide which award you want for the student before results day, as we can't change an award after this.