• Stage 1: preliminary stage £114.10
  • Stage 2: appeal hearing £195.60

We will not charge if your appeal is upheld at either stage.

What you can appeal against

You can use our appeals process for:

  1. Exam and non-exam assessment (NEA) results. You can only make an appeal if you've already requested and received the outcome of a review of marking or moderation review. Appeals should focus on whether an awarding body has:
      a) used procedures that were consistent with regulatory requirements.
      b) applied its procedures properly and fairly in arriving at judgements.
      c) properly applied the mark scheme.
  2. Malpractice decisions – when we have applied a malpractice penalty.
  3. Access arrangements and special consideration decisions – if we’ve declined your application or you disagree with the level of adjustment made.

How to appeal

This is specific advice about the exam and non-exam assessment (NEA) appeals process.

For advice and guidance about making a malpractice or special consideration appeal, please refer to the JCQ Appeals booklet.

Stage 1: preliminary stage

Private candidates can submit an appeal to us directly. For all other students, appeals must be submitted by the headteacher or principal of the school/college.

You need to submit your appeal within 30 calendar days of receiving the relevant decision or outcome from us (or within 15 calendar days of receiving reasons for the outcome, if these are requested). We appreciate that you are likely to wish to review a copy of the script prior to deciding whether or not to submit an appeal application. If our processing of the script copy request takes you beyond the above deadlines, please make clear the reason for the delay with your appeal application and we will take this into account when deciding whether or not it can be accepted for investigation.

  1. Download and fill in the application for an appeal form in the JCQ Appeals booklet.
  2. Tick 'Preliminary stage' and select the type of appeal you’re making.
  3. Explain why you’re appealing as clearly as possible. You need to reference either which specific regulation you consider has not been complied with, or why you consider that a mark is unreasonable. You can scan specific examples (for example from a script) and add commentary explaining your point of view. This will help us to focus more precisely on the issue, or issues, that you wish to raise.
  4. Sign the completed form.
  5. Email a scan of the form to

We’ll use regulatory documentation to evaluate your grounds for appeal. If your appeal goes ahead, we’ll confirm this to you in writing. A member of staff with no previous involvement in the case will investigate it and we’ll send you a report of the outcome.

For those appeals made on the grounds of an unreasonable application of the mark scheme, we’ll commission a review and report from a senior examiner who will be provided with your grounds of appeal.

We aim to complete our investigation within six calendar weeks of receiving your application.

Stage 2: appeal hearing

You can request an appeal hearing if you've received the outcome of a preliminary appeal and you're not happy with it. You need to submit your appeal hearing application within two weeks of receiving the preliminary stage outcome.

  1. Download and fill in the application for an appeal form in the JCQ Appeals booklet.
  2. Tick 'Appeal hearing' and select the type of appeal you’re making.
  3. Explain the grounds upon which you are continuing your appeal as clearly as possible.
  4. Sign the completed form.
  5. Email a scan of the form to

The appeal will be heard by an appeal panel which will include one independent member. We’ll contact you to arrange a suitable date for the hearing and all hearing documentation will be circulated to you a week before the hearing takes place.

If you're still unhappy with the outcome, you can make a further appeal to the Examination Procedure Review Service through Ofqual’s website.

Useful guidance

Before deciding whether you wish to make an appeal and the ground upon which you are making your appeal, you may find the following information from JCQ and Ofqual helpful.

From JCQ

From GOV.UK (Ofqual)