Measuring trust in the examination system: some insights from the medical profession and elsewhere
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If the examination system is to maintain its credibility within society, it is imperative that awarding bodies and their regulator make efforts to understand, measure, and engender public trust. Trust-based research, primarily from the medical profession, is reviewed to gain some insight into how best to develop a measure of trust in the examination system. A potential strategy for developing a measure of trust in the examination system is outlined, and the utility of such an instrument hinted at.
Billington, L (2008). Measuring trust in the examination system: some insights from the medical profession and elsewhere. Manchester: AQA Centre for Education Research and Policy.