Unit Award Scheme

demonstrated the ability to

1. effectively carry out core counselling skills which include; empathy, validation, acceptance, rapport building (body language, non-verbal gestures, nods etc) and ask appropriate questions

2. identify at least three ways of how to build rapport

3. take part in a group discussion on the topic of poor and positive counselling skills

4. use more than three open questions in a counsellor and client interaction (role play exercise)

acquired an understanding of

5. the importance of summarising in a counsellor and client interaction

6. different cultural norms around touch and body language (group discussion).