108493

BASIC RETAIL SKILLS

Level: Entry Level

In successfully completing this unit, the learner will haveEvidence needed

demonstrated the ability to

1. serve customers in a shop, using good communication and customer service skills

Summary sheet

2. carry out a stock check and prepare an order

Summary sheet

3. place an order and accept the delivery, putting out the stock correctly priced

Summary sheet

4. check the till float and cash up at the end of the day

Summary sheet

5. tidy the shop ensuring that stock is correctly displayed and priced.

Summary sheet

Approved 03 Aug 2017

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