116595

POSITIVE FUTURES (UNIT 3): WORKPLACE SKILLS

Level: Level Two

In successfully completing this unit, the learner will haveEvidence needed

shown knowledge of

1. at least two different types of communication within the workplace

Student completed work

2. the impact of non-verbal communication

Student completed work

demonstrated the ability to

3. communicate effectively with others on at least two occasions

Summary sheet and/or student completed work

experienced

4. engaging in a group discussion about who they will need to communicate with whilst at work

Summary sheet

shown knowledge of

5. what is meant by time management

Student completed work

demonstrated the ability to

6. state the main benefits and effects of good and poor time management

Student completed work

7. plan, execute and review a full day of activities including both work and non-working hours

Student completed work

shown knowledge of

8. the definition of professionalism

Student completed work

9. where professionalism is expected, both in and outside of the workplace

Student completed work

10. the main benefits of professional behaviour

Student completed work

demonstrated the ability to

11. recognise two personal challenges to their own professional standards within the workplace and speak with their tutor regarding this

Summary sheet

12. write an action plan to increase their professional performance, eg in relation to appearance, time management, public profile, communication and company awareness.

Student completed work

Approved 24 Jan 2022

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