Unit Award Scheme

119667

WORKING IN A CAFÉ: INTRODUCTION TO COFFEE-MAKING

Level: Pre-Entry Level

In successfully completing this unit, the learner will have	Evidence needed
demonstrated the ability to 1. ask a customer if their order is to drink in or to take away	Summary sheet
2. ask a customer if their latte, cappuccino, americano or hot chocolate is regular or large	Summary sheet
3. record accurately on the till when a customer requests oat or skimmed milk	Summary sheet
4. ask a customer if they would like chocolate sprinkles on a cappuccino, a toddlerccino or a babyccino	Summary sheet
5. ask a customer if they would like milk with an americano	Summary sheet
6. ask a customer if they would like cream and marshmallows on a hot chocolate	Summary sheet
7. put an order ticket in the correct place on the counter ready for the drink to be made	Summary sheet
8. ask a customer to wait at the counter for their drink	Summary sheet
shown knowledge of 9. the difference between a regular and a large latte, cappuccino, americano and hot chocolate	Summary sheet
experienced 10. at least two days on a work placement in a café.	Summary sheet

Approved 24 Oct 2023

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