121160

DIGITAL SKILLS: PROBLEM SOLVING

Level: Level One

In successfully completing this unit, the learner will haveEvidence needed

shown knowledge of

1. how the internet can be used to find information to solve problems

Summary sheet and/or student completed work

2. how the internet can be used to find sources of help for a range of activities

Summary sheet and/or student completed work

experienced

3. watching an online tutorial video, such as those found on YouTube, to help them with a chosen task, eg setting up a mobile phone

Summary sheet

demonstrated the ability to

4. use the internet to find two pieces of specific information related to daily life, eg a recipe, information to help plan travel, on at least one occasion

Summary sheet

5. use the help, FAQ section or chat facility of a manufacturers website to fix an issue with a device such as a tablet

Summary sheet

6. use a tutorial video, such as those found on YouTube, to support with completing a task, eg creating a piece of art work, constructing a piece of furniture.

Summary sheet

Approved 26 Mar 2024

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