121762

MANAGING CONFLICT

Level: Entry Level

In successfully completing this unit, the learner will haveEvidence needed

demonstrated the ability to

1. define the meaning of the word 'conflict'

Summary sheet

2. recognise at least three triggers for conflict

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3. identify at least two influences and/or circumstances that may cause conflict to escalate into violence

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4. recognise at least two alternative ways to resolve conflict without violence

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shown knowledge of

5. the key ways to be a positive bystander

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6. at least two ways to get help in a volatile or violent situation

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7. at least one alternative to violence in a given situation.

Summary sheet

Approved 30 Jul 2024

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