3.1 Focus: What is business, managing marketing and finance

3.1.1 Business and objectives

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Additional information

Entrepreneurs

  • reasons for setting up in business
  • challenges of setting up in business
  • characteristics of entrepreneurs
  • change in role of entrepreneurs as business grows

Business planning

  • purpose and value of a business plan
  • importance of competitiveness

Business objectives

  • purpose and value of setting business objectives

3.1.2 Forms of business and stakeholders

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Different forms of business

  • sole traders
  • private limited companies
  • public limited companies
  • co-operatives
  • social enterprises
Interpret and analyse:
  • market capitalisation
  • share price changes
  • dividends
  • dividend yield

Stakeholders

  • the impact of business activity on stakeholders

3.1.3 Marketing management

Students should consider the following throughout this section:

  • how developments in technology are affecting marketing decision-making and activities
  • ethical and environmental influences on marketing decisions
  • market conditions and competition
  • how marketing decisions help improve competitiveness
  • the interrelationship between marketing decisions and other functions.

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Additional information

Identifying/anticipating customer needs

  • purpose and value of market research
  • primary and secondary market research
  • quantitative and qualitative research
  • influences on how market research is conducted including confidence level

Markets and marketing data

  • implications for marketing of different types of markets: business to business (B2B), business to consumer (B2C), consumer to consumer (C2C), goods vs services
  • the implications for business of different degrees of competition in a market

Interpret, calculate and analyse:

  • market size including market segment size
  • market and sales growth
  • market share
  • price and income elasticity of demand

Interpret and analyse:

  • sales volume and sales value
  • sales data eg sales per region/product/store
  • positive and negative, strong and weak correlation

Analysis of marketing data should include index numbers, calculating percentages and percentage changes

Target market

  • market segmentation
  • influences on choosing and entering a target market
  • niche and mass markets
  • adapting the market mix for the target market

Marketing planning

  • marketing objectives
  • marketing budget and return on marketing spend
  • marketing and competitiveness

Marketing mix: product

  • the product lifecycle model, including extension strategies
  • product portfolio analysis (the Boston Matrix: dogs, cash cows, question marks and stars)

Marketing mix: price

  • influences on price
  • forms of pricing including penetration pricing, price skimming, competitive pricing and dynamic pricing

Marketing mix: distribution (place)

  • direct distribution including e-commerce
  • indirect distribution including wholesalers and retailers
  • multi-channel distribution
  • benefits and challenges of different distribution channels

Marketing mix: promotional mix

  • advertising
  • account managers and sales team
  • sponsorship
  • brand and brand loyalty
  • social media and influencers
  • influences on the promotional mix

Digital technology and marketing

  • digital marketing eg search engine optimisation (SEO), pay per click (PPC), content marketing, number of users/subscribers, advertising revenue
  • Customer Relationship Management (CRM), customer acquisition, customer retention, lead generation and conversion
  • purpose and value of data analytics for marketing
  • influence of digital technology on marketing activities

International marketing (A-level only)

  • purpose and value of marketing internationally
  • adapting the marketing mix for international markets

Ethical issues in marketing (A-level only)

  • product, promotional and pricing decisions

3.1.4 Financial management

Students should consider the following throughout this section:

  • market conditions and competition
  • ethical and environmental influences on financial decisions
  • how decisions in finance improve the competitiveness of the business
  • the value of financial statements and financial ratio analysis when assessing business performance, including limitations e.g. non-financial factors, historic data
  • the interrelationship between financial decisions and other functions.

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Additional information

Sources of finance

  • retained profits
  • sale of assets
  • trade credit
  • share capital
  • bank overdraft
  • loans
  • business angels
  • private equity
  • crowd funding

Break-even

  • interpret and analyse fixed costs, variable costs, revenue (sales or turnover), break-even output, margin of safety, contribution per unit and total contribution
  • construct, interpret and analyse break-even charts
  • calculate, illustrate on a break-even chart and analyse the effects of changes in price, output and costs
  • the value of break-even analysis

Cash flow and liquidity

  • importance of cash and liquidity
  • payables and receivables
  • purpose and value of cash flow forecasting
  • construct, interpret and analyse cash flow forecasts
  • methods and difficulties of improving cash flow including debt factoring.

Interpret, calculate and analyse:

  • payables days and receivables days
  • current ratio
  • acid test ratio

Profit and profitability

  • income statements (profit and loss)
  • profit vs profitability
  • methods and difficulties of improving profits and profitability

Interpret, calculate and analyse:

  • revenue (sales, turnover)
  • gross profit, profit from operations, net profit and profit for the year margins

Analysis of financial data should include index numbers, calculating percentages and percentage changes

Budgets

  • purpose and value of budgeting including zero-based budgeting
  • variance analysis (adverse and favourable variances)

Financial reporting

  • statement of financial position (balance sheet)

Interpret, calculate and analyse:

  • return on capital employed
  • gearing
  • limitations of financial reporting

Ethical issues in Finance (A-level only)

  • tax avoidance and evasions
  • payment terms for customers and suppliers