PSE053

BEING A CRITICAL CONSUMER

Level: Entry Level

In successfully completing this unit, the learner will haveEvidence needed

demonstrated the ability to

1. state what is meant by 'impulse buying' and 'shopping' around

Student completed work

2. identify and explain three ways by which supermarkets seek to maximise sales

Student completed work

3. compare prices of three common household items from two different suppliers, eg local shop, supermarket, on-line retailer

Student completed work

4. identify three sources of information to assist with sensible buying, eg consumer magazines, price comparison websites

Student completed work

5. identify three circumstances where customers have a right to a refund on goods purchased in a shop and three circumstances in which they do not

Student completed work

6. identify two things customers can do if they are not satisfied with the way a shop deals with a complaint

Student completed work

7. identify two differences between a credit card and a debit card.

Student completed work

Approved 17 Aug 2010

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