Identifying/anticipating customer needs | - purpose and value of market research
- primary and secondary market research
- quantitative and qualitative research
- influences on how market research is conducted including confidence level
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Markets and marketing data | - implications for marketing of different types of markets: business to business (B2B), business to consumer (B2C), consumer to consumer (C2C), goods vs services
- the implications for business of different degrees of competition in a market
Interpret, calculate and analyse: - market size including market segment size
- market and sales growth
- market share
- price and income elasticity of demand
Interpret and analyse: - sales volume and sales value
- sales data eg sales per region/product/store
- positive and negative, strong and weak correlation
Analysis of marketing data should include index numbers, calculating percentages and percentage changes |
Target market | - market segmentation
- influences on choosing and entering a target market
- niche and mass markets
- adapting the market mix for the target market
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Marketing planning | - marketing objectives
- marketing budget and return on marketing spend
- marketing and competitiveness
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Marketing mix: product | - the product lifecycle model, including extension strategies
- product portfolio analysis (the Boston Matrix: dogs, cash cows, question marks and stars)
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Marketing mix: price | - influences on price
- forms of pricing including penetration pricing, price skimming, competitive pricing and dynamic pricing
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Marketing mix: distribution (place) | - direct distribution including e-commerce
- indirect distribution including wholesalers and retailers
- multi-channel distribution
- benefits and challenges of different distribution channels
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Marketing mix: promotional mix | - advertising
- account managers and sales team
- sponsorship
- brand and brand loyalty
- social media and influencers
- influences on the promotional mix
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Digital technology and marketing | - digital marketing eg search engine optimisation (SEO), pay per click (PPC), content marketing, number of users/subscribers, advertising revenue
- Customer Relationship Management (CRM), customer acquisition, customer retention, lead generation and conversion
- purpose and value of data analytics for marketing
- influence of digital technology on marketing activities
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International marketing (A-level only) | - purpose and value of marketing internationally
- adapting the marketing mix for international markets
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Ethical issues in marketing (A-level only) | - product, promotional and pricing decisions
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