Unit Award Scheme

demonstrated the ability to

1. identify the key services that may be needed around the home, eg landlords, plumbers, gas engineers, electricians, general maintenance workers

2. outline the main roles of electricians, plumbers and general maintenance workers

3. the difference between renting and owning a home, including the difference in who is responsible for maintaining the building

shown knowledge of

4. when to contact a landlord versus a tradesperson

demonstrated the ability to

5. create a simple contact list for property emergencies

6. explain the importance of reporting issues promptly and safely

7. identify three or more situations where they may need to call a service for an emergency call out

8. describe how they would identify which service to contact in an emergency

9. describe where they would find services for an emergency call out.