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Certificate services
Find out about the range of certificate services that you can use.
Lost or damaged certificates
If you've lost or damaged your exam certificates, you can ask us to search for your records. If we find your results, we’ll send you a certified statement of results. There’s a fee for this service.
Centres and exams officers
If you’re an exams officer, you can find out when your centre will receive certificates for each exam series and what to do about missing certificates, corrections and replacements.
Learn more about exam certificates >
Send your results to a university or employer
If you need to send your results to a university or employer, you can ask us to send them a letter that confirms your results. There’s a fee for this service.
Ask us to confirm your results >
Update an original certificate
If your personal information (eg name or date of birth) is wrong on your original exam certificate, you can ask us to change it. There’s a fee for this service.
Find out how to update certificates >
Please note that if your certificate was issued by your school or college within the last 12 months, they are responsible for arranging any corrections with us.
Please contact them to arrange to have your certificate updated.
Certificate changes for transgender people
If you’ve changed your name due to a change in your gender identity, we can provide a replacement certificate. This service is free of charge.
Certificate changes for transgender people >
Ask for verification
If you’re an academic institute or employer and you need to confirm someone’s results, you can ask us to verify certificates that have been issued by us or our predecessor boards. There’s a fee for this service.